Store purchase help
Request a refund from your app store
Refund eligibility and decisions belong to the store where the purchase was made. Use the matching official help page.
Cleaner Quote Calculator
Support
Help with quotes, pricing, subscriptions, local data, PDFs and app settings.
Common answers
Start here
The most important product, subscription and storage questions in one place.
Does Cleaner Quote Calculator require an account?
No. The app is designed to work without a BrightForge account.
Where are my quotes and settings stored?
They are stored locally on the device. They are not automatically backed up to a BrightForge cloud service.
Will uninstalling the app cancel my subscription?
No. Uninstalling an app does not cancel a store subscription. Subscriptions must be managed through the platform store.
Can I restore Pro on a new phone?
Usually, if the new device uses the same platform and the same Google or Apple account. Choose Restore Subscription inside the app. Restoration between Android and iPhone is not guaranteed without a BrightForge account.
Can BrightForge refund a store purchase?
Refund decisions are handled by the store where the purchase was made. Use Apple’s or Google Play’s official refund help below. BrightForge does not receive or store full payment-card details.
Does Cleaner Quote Calculator guarantee the profit shown?
No. Profit Guard estimates costs and profit from the information entered. Actual business results can differ.
Can I use the core quote features offline?
The core quote and local pricing workflows are designed to work with on-device data. Store purchases, subscription restoration and external support links may require an internet connection.
Report a problem
A few details help us understand what happened.
- the app name
- your device type and operating system version
- what you expected to happen
- what happened instead
- the steps that reproduce the issue
Keep client data private. Do not send passwords, payment details or sensitive client information.
What to expect. Any support reply will be sent by email. BrightForge does not promise a response time.
Contact supportProduct documents
Privacy and terms
Review how local data, subscriptions, sharing and estimates are handled.